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It’s not just a policy — it’s a promise.

At Life Your Way, our Code of Conduct isn’t something we print and file away. It’s something we live, breathe, and bring to life in every interaction — with our clients, their families, our colleagues, and the broader community.

Whether we’re supporting someone through their first social outing, guiding a young adult towards work-readiness, or planning a retreat at The Launchpad, our Code is always there in the background, holding us to the values we believe in: Inclusivity, Empowerment, Integrity, and Adaptability.

Why it matters

In the world of disability support, trust is everything. And trust is built on consistency, communication, and respect. Our Code of Conduct is how we make sure those values aren’t just talked about — but embedded into our everyday work.

It reminds us that:

  • Everyone deserves to feel safe, heard, and respected.

  • We are here to empower, not to direct.

  • We adapt our approach to fit the person, not the other way around.

  • We are accountable for our words, actions, and impact.

More than just rules

Our Code of Conduct is not about rules for rules’ sake. It’s about setting a standard — for professionalism, for ethics, and for how we carry the privilege of supporting someone’s journey. It applies to staff, volunteers, and even clients, helping create environments where everyone can thrive together.

At the centre of everything

From how we run programs to how we resolve concerns, the Code is our shared compass. It’s how we hold ourselves — and each other — to the highest standards of care, transparency, and human dignity.

So whether you’ve been with us for a while or are just beginning your journey, know this: our Code of Conduct is here to protect what matters most — the relationships we build, the trust we earn, and the lives we help shape.

➡️ Read our full Code of Conduct here
Because how we support is just as important as what we do.