- Respect for Diversity: We celebrate and respect the diversity of all individuals. Discrimination, harassment, or exclusion based on race, gender, age, disability, sexual orientation, religion, or any other characteristic is not tolerated.
- Equal Opportunity: Everyone is entitled to equal access to our programs and services. We ensure that our environment is welcoming and accommodating to all, providing the necessary support to meet individual needs.
- Active Participation: We encourage active participation from both clients and staff in all activities and decisions. Everyone is empowered to express their thoughts, ideas, and concerns openly and respectfully.
- Personal Growth: We are committed to helping individuals achieve their personal goals. Clients and staff are encouraged to seek out opportunities for growth, learning, and development, and to support others in doing the same.
- Honesty and Transparency: We uphold the highest standards of honesty and transparency in all our interactions. Misrepresentation, dishonesty, or unethical behavior is not acceptable.
- Confidentiality: The privacy and confidentiality of all individuals must be respected at all times. Sensitive information should be handled with care and only shared with those who have a legitimate need to know.
- Accountability: We take responsibility for our actions and decisions. Mistakes are opportunities for learning, and we are committed to addressing and resolving issues in a fair and constructive manner.
- Openness to Change: We embrace change and are willing to adapt our approaches to meet the evolving needs of our clients and the organization. Flexibility and a positive attitude toward change are essential.
- Innovation: We encourage creativity and innovation in our work. Clients and staff are invited to contribute ideas and solutions that improve our programs and services.
- Collaboration: Working together is key to our success. We value collaboration and teamwork, understanding that we achieve more when we work in unison toward common goals.
Staff Expectations
- Professionalism: Maintain a high standard of professionalism in all interactions with clients, colleagues, and the community.
- Support: Provide empathetic, patient, and individualized support to each client, recognizing their unique needs and goals.
- Development: Continuously seek out professional development opportunities to improve your skills and better serve our clients.
- Leadership: Act as a positive role model for clients, demonstrating the values of inclusivity, empowerment, integrity, and adaptability in your daily work.
Client Expectations
- Engagement: Actively engage in programs and activities with a positive attitude and willingness to learn.
- Respect: Treat staff, other clients, and community members with respect and kindness at all times.
- Communication: Communicate openly and honestly with your support workers and peers.
- Responsibility: Take responsibility for your actions and work towards your personal goals with commitment and effort.
Consequences of Non-Compliance:
Failure to adhere to this Code of Conduct may result in appropriate disciplinary action, including but not limited to, warnings, suspension, or termination of services or employment. Our goal is to maintain a safe, respectful, and supportive environment for all, and we are committed to upholding these standards.
