The NDIS has recently updated its guidelines to ensure that participants and providers clearly understand what is funded and what isn’t. While the NDIS covers essential supports, some costs—like entertainment, ticket fees, and associated staff expenses—fall outside NDIS funding. You can learn more about what the NDIS funds here.
At Life Your Way, we are fully committed to complying with these changes by ensuring full transparency in all client contributions.
Our approach includes providing a clear breakdown of costs. Each event has different components but for those where companion cards are not accepted and we need to purchase tickets client contribution costs may include:
- Ticket Costs: The price of the event or activity paid.
- Staff Contribution: When companion cards aren’t accepted, staff may need to purchase tickets to accompany clients. The Staff contribution covers this cost. This contribution may also cover the cost of staff meals for overnight trips and other activities.
- Card Fees: These cover the transaction costs for purchasing tickets with us and the event organiser.
By breaking down these contributions, we ensure you know exactly what you’re paying for, keeping everything clear and compliant with NDIS regulations. We believe that transparency is essential for building trust and providing the best support for our clients. Through this approach, we’re ensuring compliance while maintaining the highest level of service and clarity for our clients and their families.
If you have any questions or would like to discuss any aspect of your contributions, please feel free to reach out. We’re here to help!
If you’d like to do a little more reading on how the NDIS determine pricing you can find more information here.
